BYGONEZ
AT THE HEART OF OUR TEAM'S MISSION IS THE ART OF SHOWCASING CLOTHES THAT OTHERS MIGHT OVERLOOK DUE TO IMPERFECTIONS OR THE PERCEPTION OF BEING UNWEARABLE. EMPOWERED BY PURPOSE, OUR TEAM METICULOUSLY CURATES VINTAGE CLOTHES ACKNOWLEDGING THE SIGNIFICANT VALUE THAT COMES FROM THE AGING PROCESS, AS IT CREATES A ONE-OF-A-KIND AESTHETIC THAT CANNOT BE REPLICATED IN PRESENT-DAY MANUFACTURING. EACH INDICATION OF WEAR IS A TESTAMENT TO THE RICH HISTORIES THAT HAVE GRACED THESE GARMENTS BEFORE FINDING THEIR WAY INTO OUR COLLECTION. BYGONEZ BELIEVES TO GIVE PURPOSE TO THE ONCE FORGOTTEN.

METHODOLOGY
IMAGINE FINDING AN OLD CHAIR WITH A DUSTY, STAINED SURFACE. MOST PEOPLE WOULD SIMPLY DISCARD IT. HOWEVER, WE VIEW CLOTHING THROUGH THE SAME LENS. RATHER THAN DISCARDING A GARMENT, WE BELIEVE IN BREATHING NEW LIFE INTO IT, JUST AS THE CRAFTSMAN RESTORES THE CHAIR. SO, INSTEAD OF LETTING THE GARMENT GO TO WASTE, WE FOLD IT OVER AND PASS IT ON TO ANOTHER PERSON, ENSURING ITS STORY CONTINUES TO BE CHERISHED.

SHIPPING
ALL DOMESTIC ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL. INTERNATIONAL ORDERS ARE SHIPPED VIA UPS OR DHL EXPRESS INTERNATIONAL. ORDERS ARE PROCESSED WITHIN 1-3 BUSINESS DAYS.ONCE AN ORDER HAS BEEN PROCESSED, IT CAN NOT BE MODIFIED OR CANCELED.
INTERNATIONAL CUSTOMERS MAY BE SUBJECT TO DUTIES AND FEES, WHICH ARE OUT OF OUR CONTROL. UNFORTUNATELY, WE CAN NOT COVER THESE FEE’S AND HAVE NO WAY OF CALCULATING THE CHARGE BEFORE AN ORDER IS PLACED. THESE FEES WILL BE LEVIED TO YOU UPON ARRIVAL OF YOUR ORDER.WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS.
IF YOU HAVE QUESTIONS ABOUT YOUR ORDER PLEASE REACH OUT TO US VIA EMAIL AT: CONTACT@BYGONEZ.COM

RETURNS & EXCHANGES
WE DO NOT OFFER REFUNDS. ALL ITEMS ARE CONSIDERED FINAL SALE. HOWEVER, WE DO PROVIDE THE OPTION TO EXCHANGE VINTAGE ITEMS. IN THE UNLIKELY EVENT THAT YOU RECEIVE AN ITEM THAT IS INCORRECT OR MISDESCRIBED, WE WILL ISSUE A REFUND ONCE THE ITEM HAS BEEN RETURNED TO US.
PLEASE SUBMIT YOUR INQUIRY PROMPTLY TO: CONTACT@BYGONEZ.COM . PLEASE REMEMBER TO INCLUDE YOUR ORDER NUMBER AND THE SPECIFIC ITEM(S) ASSOCIATED WITH YOUR ORDER.
FOR RETURNS, PLEASE ENSURE THAT THE ITEMS ARE UNWORN AND HAVE THEIR TAGS ATTACHED. IF THE ITEM HAS BEEN WORN, WE CANNOT HONOR AN EXCHANGE AND THE ITEM WILL BE SHIPPED BACK TO THE SENDER.
SHIPPING COSTS AND FEES FOR INTERNATIONAL RETURNS ARE TO BE COVERED BY THE RECEIVER.

SIZING
DUE TO THE NATURE OF SECONDHAND GARMENTS, THE SIZE INDICATED ON THE TAG MAY NOT ALWAYS MATCH THE ACTUAL SIZE. THIS DISCREPANCY IS DUE TO WEAR OVER TIME, WASHING, SHRINKING, AND OTHER VARIABLES. FOR EXAMPLE, A TAGGED LARGE SHIRT FROM THE 1970S WILL FIT DIFFERENT FROM A LARGE SHIRT FROM THE 1990S. VARIABLES LIKE THESE ARE TO BE EXPECTED WITH VINTAGE CLOTHES. TO COMBAT THIS WE HAVE ADDED DIMENSIONS FOR ALL ITEMS.

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